At ShopmaniaWholesale, we strive to provide our customers with a seamless and satisfying shopping experience. Our refund policy is designed to be fair and transparent, ensuring your confidence in every purchase made with us.

1. Eligibility for Refunds:

For India:

  • We accept refund requests within 30 days from the date of purchase.
  • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

For International orders:

  • We don’t accept return in case of international orders

2. Refund Process:

For India:

  • To initiate a refund, please contact us with your order number and a brief description of the issue.
  • Our team will guide you through the return process and provide you with a return authorization, if applicable.
  • The amount will be refund to the customer bank ac with in 5-7 business working days.

For International orders: 

  • We don’t accept return in case of international orders
  • we only provide refund in case of damage product or missing products the amount will be refund to the customer bank ac with in 15-20 business working days.

3. Return Shipping:

  • Customers are responsible for return shipping costs, except in cases of damaged or defective items.
  • We recommend using a trackable shipping service to ensure the safe return of the item.

4. Inspection and Approval:

  • Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
  • Approved refunds will be processed promptly, and a credit will be automatically applied to your original payment method.

5. Non-Refundable Items:

  • Certain items, such as gift cards, downloadable software, and perishable goods, are not eligible for refunds.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please notify us immediately.
  • We may request supporting documentation, such as photos, to facilitate the resolution process.

7. Late or Missing Refunds:

  • If you haven’t received a refund within the expected timeframe, please check your bank account and contact your payment provider.
  • If the issue persists, reach out to our customer support team for assistance.

8. Changes to Refund Policy:

  • ShopmaniaWholesale reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our website.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every purchase.

 

Contact us:

Address: Dobhighat Kamla Nehru Nagar Ulhasnagar, Kalyan,

Thane – 421103, Maharashtra, India

Number: +91 95034 18119

Email: contact@shopmaniawholesale.com