Return Policy
If you receive a defective product, you must report it within 48 hours of delivery.
A clear unboxing video is mandatory as proof of the defect. The video must show the sealed package being opened and the defect clearly visible.
Without video proof, we will not be able to process the return or refund.
Return Process
Submit Your Request – Email or WhatsApp us at 9833198295 with your order details and unboxing video.
Approval & Next Steps – After verification, we will approve the return and provide instructions for the next steps.
Replacement or Refund – Upon receiving the defective item, we will offer a replacement or issue a refund within 5-7 business days.
Non-Returnable Items
We do not accept returns for non-defective products.
Any claims made without a video proof will not be processed.
Clearance items and bulk orders are non-returnable, except for genuine defects.
Contact Us
For any return-related concerns, reach out to us at support@shopmaniawholesale.com We’re here to assist you!
We understand that plans can change. Here’s our cancellation policy:
Cancellation Before Dispatch: You can cancel your order within 24 hours of placing it or before it is dispatched.
Cancellation Charges: If the order has already been dispatched, cancellation is not possible.
Refunds: Refunds for canceled orders (where applicable) will be processed within 7 working days.
For assistance, email us at support@shopmaniawholesale.com.
